Return/Exchange Policy
Cancellation Policy
Cancellation of order is allowed “within 24 hours of placing the order".
Refund in case of Cancellation of an order:-
Refunds will be issued to the same bank account / card / wallet used for placing the order.
Return Policy
We take returns only in following cases:
- Item is Defective (Please attach relevant pictures in reply)
- Wrong Size Delivered (Other than the one that has been requested).
Return request can be initiated within 7 days of delivery of the order, given following conditions are satisfied:-
- Product(s) should be unused & unwashed
- Product(s) is/are not custom altered
- Tags should be intact
- Product(s) is/are not part of Excluded Category
Refund in case of Return of product(s)
We do not have a return pickup facility hence the packet has to be sent back by the Customer to our address.We do not pay for return shipping.
Refund will be processed ONLY after we receive customer’s parcel back and product(s) pass(es) the quality check.
Exchange Policy
Customer can initiate exchange for product or size. Exchange request can be initiated within 7 days of delivery of the order, given following conditions are satisfied:
- Product(s) should be unused & unwashed
- Tags should be intact
- Product(s) is/are not custom altered
Please note that reverse parcel take anywhere from 3-10 days after pickup to reach us. Exchange order will be processed ONLY after we receive customer’s parcel back and product(s) pass(es) the quality check.
Size Exchange
We take great care in dispatching garments as per size mentioned in our size charts. For one size alteration, we expect our clients to get the alteration done by themselves as we leave enough margin in our garments to even make them one size bigger.
International Orders
For international orders, there is no ‘Cancellation / Return / Exchange’ available.
All valid returns would be assigned in form of Store Credit only.