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Return/Exchange Policy

Cancellation Policy

Cancellation of order is allowed “within 24 hours of placing the order".

Refund in case of Cancellation of an order:-

Refunds will be issued to the same bank account / card / wallet used for placing the order.

Return Policy

Return request can be initiated within 7 days of delivery of the order, given following conditions are satisfied:-

  • Product(s) should be unused & unwashed
  • Product(s) is/are not custom altered
  • Tags should be intact
  • Product(s) is/are not part of Excluded Category

Refund in case of Return of product(s)

Lee Moda will provide reverse pickup facility to the customer. In case, we are not able to provide reverse pickup facility to the customer, customer will have to send parcel back to us and ₹100 will be added to their Refund amount.

Refund will be processed ONLY after we receive customer’s parcel back and product(s) pass(es) the quality check.

Exchange Policy

Customer can initiate exchange for product or size. Exchange request can be initiated within 7 days of delivery of the order, given following conditions are satisfied:

  • Product(s) should be unused & unwashed
  • Tags should be intact
  • Product(s) is/are not custom altered

Please note that reverse parcel take anywhere from 3-10 days after pickup to reach us. Exchange order will be processed ONLY after we receive customer’s parcel back and product(s) pass(es) the quality check.

Size Exchange

We take great care in dispatching garments as per size mentioned in our size charts. For one size alteration, we expect our clients to get the alteration done by themselves as we leave enough margin in our garments to even make them one size bigger.

International Orders

For international orders, there is no ‘Cancellation / Return / Exchange’ available.

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